Products: Your Zone
Payments: Expert Only
🛡️ Security Active
By Lexos Security Engineering

How to Maintain
Your Shopify Store

A clear playbook for store owners. Handle the daily work yourself, know what needs an engineer, and keep checkout, data, and performance in good shape.

Start the Guide contact@lexos.in
Understanding Your Store

Two zones. One store.

Most of your work lives in one layer. The other holds settings that can break checkout or expose customer data if changed without care. That boundary is worth learning early.

Your Zone
Everyday tasks you can run without technical help. Shopify built these for store owners.
Adding and editing products
Managing collections
Processing orders
Updating inventory counts
Creating discount codes
Uploading product images
Expert Zone
Settings that need a Shopify engineer. One wrong change can break checkout, leak data, or quietly cost you sales.
Payment gateway settings
Shipping profile configuration
Installing or removing apps
Theme code edits
Domain and DNS settings
Staff account permissions
Interactive Admin Map

Hover or tap a menu item to see who should own it

This matches your real Shopify sidebar. Each section is labelled so you know where you can work freely and where to stop.

shopify.lexos.in
Store
OrdersSafe
ProductsSafe
InventorySafe
Content
CollectionsSafe
Online StoreExpert
Settings
PaymentsDanger
ShippingDanger
AppsExpert
👆 Pick a menu item
Green sections are yours for daily work. Purple needs a review before you change anything. Orange is off limits without Lexos on the line.
Security First

Your store is a target.
Protect it like one.

Shopify holds customer details, order history, and payment data. These habits are not optional. They are the baseline for every store we manage.

Enable Two-Factor Authentication
Switch on 2FA for every admin account, no exceptions. Go to Account Settings and enable it today. If a password leaks, 2FA is what keeps someone out of your store.
Audit Admin Users Every Month
Open Settings once a month and check who still has admin access. Remove anyone who no longer needs it. Old accounts are open doors. We traced one breach to an unused login that had been sitting idle for months.
Never Install Apps Without Approval
Every app can read your store data. A bad one can copy orders, customer details, and financial records without showing anything suspicious in the admin. Check with Lexos before you install anything new.
Watch for Unfamiliar Login Locations
Shopify logs every admin login with a location. If you see a country you do not recognise, act the same day: revoke the session, change passwords, and call Lexos. Waiting gives an attacker time to export data.
Strong, Unique Passwords Only
Use a password that exists only for Shopify. Do not reuse one from email, banking, or other tools. A password manager like 1Password or Bitwarden makes this easy. Memorable passwords are usually easy to guess.
Enable Admin Activity Alerts
Turn on email alerts for new staff logins and security events in your notification settings. You want to hear about unusual activity before a customer or supplier does.
What we found on a recent audit
During a routine review, we found an app quietly sending new orders and financial records to a server in Turkey. It looked normal in the admin and had been running for weeks. Customer names, addresses, and order values were already exposed. The app had been installed without a proper review. That is the risk we are trying to keep off your store.
Daily Operations

Four modules you can own.

Products, collections, orders, and inventory. These are the areas you should know well enough to work in without second-guessing yourself.

Products

This is where most of your time goes. Get comfortable here and you will cover the bulk of daily store work.

  • 01
    Add products with complete data
    Go to Products, then Add product. Fill in title, description, price, and at least one clear image. Always add weight in kg. Shipping depends on it.
  • 02
    Write titles Google can read
    Lead with plain English, not numbers or supplier codes. See the Naming Guide below. Good titles get found. Codes and SKUs at the front get ignored.
  • 03
    Set status deliberately
    Active means customers can buy it. Draft means hidden. Keep test listings and half-finished work in Draft until they are ready to sell.
  • 04
    Assign a collection before saving
    A product with no collection often disappears from navigation even when Active. Check the Organisation panel every time.
Product List
Thermostatic Bar Shower Kit Chrome
£124.99 · 3 variants · 12 in stock
Active
Round Basin Waste Slotted Chrome
£5.99 · 1 variant · 48 in stock
Active
Test Product 001
£0.00 · no collection
Draft
Keep test products in Draft until they are ready to go live.

Collections

Collections are your categories. A tidy structure helps customers browse and gives Google clearer pages to rank.

  • 01
    One clear purpose per collection
    Bathroom, Shower Kits, Valves. Each collection should mean one thing to a customer. Avoid import batch names, dates, or internal codes.
  • 02
    Delete empty collections
    An empty collection sends customers to a dead page and wastes a crawl for Google. If it has no products, remove it.
  • 03
    Name them the way customers search
    People look for Shower Kits, not CAT-SHW-UK-2024. Use the words they would type into Google.
  • 04
    Add a short description
    Even two sentences help Google understand the page. Most store owners skip this. You should not.
Collection Health
Shower Kits42 products
Bathroom Taps18 products
Temp Import March0 products. Delete.
#CAT-007-MISCRename this.

Orders

Process orders promptly, keep fulfilment status honest, and handle refunds inside Shopify so your records stay clean.

  • 01
    Review new orders each morning
    Make it part of your opening routine. Slow acknowledgement leads to chargebacks and unhappy customers.
  • 02
    Fulfil inside Shopify
    Open the order, fulfil the items, buy a Royal Mail or DPD label, then mark it fulfilled. Shopify sends tracking to the customer automatically.
  • 03
    Refund through Shopify only
    Do not send bank transfers without logging a refund in the order. Off-platform refunds break accounting and stock counts.
  • 04
    Note anything unusual
    If a customer calls with a special request, add an order note. It stays on the order and keeps everyone aligned.
Order Fulfilment Flow
Payment confirmed → Order unfulfilled
↓
Buy label → Mark as fulfilled
↓
Customer gets tracking email automatically

Inventory

Stock you can trust stops overselling, protects your reputation, and keeps reports useful.

  • 01
    Update counts after every delivery
    Go to Products, then Inventory. Find each item and set the quantity. Guessing leads to overselling and awkward calls with customers.
  • 02
    Use continue selling only when you mean it
    Turn this on only if you can genuinely backorder. Otherwise customers buy items you cannot ship.
  • 03
    Use bulk edit for stocktakes
    The Inventory view shows everything in one table. Update multiple lines without opening each product. Essential for larger catalogues.
  • 04
    Export inventory monthly
    Download a CSV at month end. It gives accounting a paper trail and helps you spot shrinkage over time.
Live Inventory Status
Click-Clak Basin Waste48 units
Shower Bar Kit Chrome12 units
Copper Reducer 22mm3 left. Reorder.
Basin Tap ChromeOut of stock
The Naming Guide

Good names are free SEO.

Google reads the first word of a product title before anything else. Start with a code or a number and you are already behind.

Product and Collection Naming Examples
Avoid
4891-B Thermostatic Bar Shower
→
Use This
Thermostatic Bar Shower Kit Chrome 2 Outlet
Avoid
#GKS-001 Round Basin Waste
→
Use This
Round Basin Waste Slotted Chrome Finish
Avoid
22mm x 15mm Reducer Fitting
→
Use This
Copper Reducer Fitting 22mm to 15mm Push Fit
Avoid
Cat B Shower Panel collection
→
Use This
Shower Panels and Enclosures
Start with a descriptive word
Include material and finish
Include size where relevant
Never start with numbers
Never start with SKU codes
Never use hashtags or symbols
Ground Rules

The do and don't list
for every store owner.

Always Do These
Fill in product weight for every product you add
Review admin users every month and remove old accounts
Contact Lexos before installing any new app
Keep product titles descriptive and starting with a word
Process all refunds through Shopify, never manually
Export a product and inventory CSV backup every month
Assign every product to at least one collection before saving
Enable 2FA on every account with admin access
Never Do These
Do not edit theme code without an engineer
Do not change payment settings on your own
Do not create or edit shipping profiles alone
Do not share admin logins with people who do not need them
Do not install apps from unknown developers
Do not change tax settings without speaking to Lexos first
Do not delete a collection linked in your main menu
Do not ignore unfamiliar login locations in your activity log
Expert Territory

These areas need
a Shopify engineer.

This is about risk, not skill. These settings control money, data, and how the store runs. One wrong edit can break checkout for every customer without an obvious error on your side.

Payment Settings
Controls how money reaches you. One misconfiguration can reject every payment with no clear warning in the admin.
Shipping Profiles
Conflicting profiles quietly apply the wrong rate at checkout. You often only hear about it when a customer complains.
App Installation
Apps get API access to your store. A malicious one can copy orders and customer data in real time without showing anything odd.
Theme Code
A Liquid or JavaScript error can break pages for every visitor at once. Changes belong in a duplicate theme first.
Domains and DNS
One wrong DNS record can take the store offline. Recovery can take 24 to 48 hours to propagate worldwide.
Metafields
Custom data powers advanced product features. A bad edit can corrupt product records across the whole catalogue.
Analytics Tracking
Google Analytics and Meta Pixel need precise placement. Get it wrong and you lose reliable performance data.
Shopify Flow
Automations run in the background. A broken flow can fire on thousands of orders with no simple undo.
Staff Permissions
Broad permissions expose financial reports and customer data to people who should not see them.
Common Questions

Shopify maintenance FAQ

Quick answers on safe admin work, SEO-friendly product naming, security, and when to reach Lexos Security at contact@lexos.in.

What can I safely manage in Shopify as a store owner?

You can safely manage products, collections, orders, inventory, discount codes, and product images. These are designed for daily store owner use without technical expertise.

What Shopify settings should I never change alone?

Do not change payment gateway settings, shipping profiles, theme code, domain DNS, tax settings, or install apps without expert review. These can break checkout or expose customer data.

How do product titles affect SEO on Shopify?

Search engines read the first word of a product title first. Start with descriptive plain English, include material and size where relevant, and avoid starting titles with numbers, SKUs, or symbols. See the Naming Guide on this page.

How do I improve Shopify store security?

Enable two-factor authentication on every admin account, audit staff access monthly, use unique passwords, turn on admin activity alerts, and never install unverified apps. Read the full Security section for details.

When should I contact Lexos Security?

Contact Lexos before installing apps, when checkout fails, when you see unfamiliar admin logins, before changing shipping or themes, and when Shopify sends critical security notices. Email contact@lexos.in or visit lexos.in.

When to Call Lexos

Six moments to call us.

You do not need to know everything in Shopify. You need to recognise when something sits outside your zone. These are the situations where a quick message saves a bigger problem later.

!
You want to add a new app
Before you click Install, message Lexos. We check permissions, developer reputation, and conflicts with your setup. Ten minutes of review can prevent a serious data breach.
!
A customer says checkout is broken or the price looks wrong
This is usually shipping or payments, not the product page. Do not poke at settings yourself. Send us a screenshot of what the customer sees.
!
You see an unfamiliar login in admin activity
Revoke the session, change passwords, and call Lexos the same day. An open admin session can lead to data theft within hours.
!
You want to change how shipping works
Even a small rate change can create profile conflicts that apply the wrong price on every order. Tell us what you want to achieve and we will set it up properly.
!
You want to redesign or update the storefront
Theme work should happen in a duplicate theme, get tested, then go live. Editing the live theme directly can break the store for customers mid-session.
!
Shopify sends a critical update or security notice
Forward it to Lexos before you respond. Some notices need a specific technical reply. Acting without context often makes things worse.
Not sure? Ask us.
No question is too small when it touches security, checkout, or sales. We would rather you ask than guess and lose orders.
Visit lexos.in contact@lexos.in